How we check our partners
We're a new service, launching in Lagos and Enugu on 23 November 2026. We want to be clear about what we have and haven't checked.
Before a provider gets the Tendawell Partner badge, we plan to:
Registration
We ask for company (CAC) registration details and, where it applies, registration with the state health regulator.
Qualified staff
For nursing care, we ask to see that nurses hold a current licence from the Nursing and Midwifery Council of Nigeria.
A conversation
We speak with the provider about how they recruit, train and supervise carers, and what happens if a carer cannot attend.
References
We ask for references from families or organisations they have supported.
Written terms
Partners agree our partnership terms, including how they keep families updated and handle concerns.
Your feedback
After care starts we check in with families, and we review partners if concerns are raised.
Providers without the badge
Most providers in our directory are listed from publicly available information, so families can see what's available. We have not checked them, and each of their listings says so. Please do your own checks, and use our questions to ask.
If something goes wrong
If a partner no longer meets our standards, or families raise serious concerns, we review the partnership and can remove the badge. See our complaints process.
Listings are compiled from publicly available information. Inclusion is not an endorsement, recommendation or confirmation of registration unless the provider is marked Tendawell Partner. Please check credentials before arranging care. Providers can request a correction or removal by emailing carelinkngr@gmail.com.